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Permission level: INFINIDAT employees

Support

How to contact support

Call center

INFINIDAT customer support is available 24x7x365 by phone and email

Field engineers

FEs are obligated to be on site within 4 hours on emergency dispatches only, all regular maintenance visits are scheduled as best effort (usually around 24 hours but it varies). 

Visual system monitoring

24x7

3rd level support

24x7

Parts

Commercial storage and dispatch of INFINIDAT parts in support of customer’s field service support windows

Website

https://support.infinidat.com

Email

support@infinidat.com

Call center numbers

See an updated list on https://support.infinidat.com/hc/en-us/articles/202341652

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Last edited: 2022-08-06 08:41:50 UTC

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