1. INFINIDAT Support
2. Host PowerTools
3. Administrative Tasks

Troubleshooting

Installation 

Under certain conditions, some antivirus software applications may block HPT installation process. 

• The issue does not exist after HPT is installed. 

To workaround this, follow one of the options below:

• Temporary disable the antivirus software before starting HPT installation. Re-enable as soon as HPT is installed.

• Temporary exclude the HPT directory path from the antivirus software scanning. Once HPT is installed, the exclusion can be removed. HPT path to exclude:

  **\"Host Power Tools"\ + Including Sub-Dirs

1. • Example for McAfee AV: https://kc.mcafee.com/corporate/index?page=content&id=KB73026