Infinidat Commvault troubleshooting guide

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This is a general troubleshooting guide for support.

Collecting Infinidat logs

The log filename is infinidat_commvault.log, and it's location is OS-dependant.

  • Windows. The log is written to the first directory that is expandable:
    • %Temp%\infinidat_commvault.log
    • %SystemRoot%\Temp\infinidat_commvault.log
    • C:\Windows\Temp\infinidat_commvault.log
  • Linux/VMWare. The log is written to the first path that is accessible:
    • /var/log/infinidat_commvault.log
    • /tmp/infinidat_commvault.log


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