Follow

Metadata sync

This command synchronizes the host metadata as it is displayed on InfiniBox.

  1. On vSphere Client, select the desired ESXi host or cluster object. 
  2. Locate the INFINIDATView. For instruction see: Locating the INFINIDAT View
  3. Press the top bar right menu button.
  4. Select Sync Metadata.

Rescan

This command searches for storage sub-systems and creates block devices for newly found sub-systems and deletes block devices for LUNs that are no longer accessible.

  1. On vSphere Client, select the desired ESXi host or cluster object. 
  2. Locate the INFINIDATView. For instruction see: Locating the INFINIDAT View
  3. Press the top bar right menu button.
  4. Select Rescan All.

*This command does not have an output.

Collecting logs

This command creates an archived tar.gz file that includes information that is relevant for troubleshooting.

To collect HPTVM logs:

  1. On vSphere Client, select the desired ESXi host or cluster object. 
  2. Locate the INFINIDAT View. For instruction see: Locating the INFINIDAT View
  3. Press the top bar right menu button.
  4. Select Collect Diagnostic.

Troubleshooting VMware Web Client issues

For more information see: Troubleshooting Host PowerTools for VMware.

Was this article helpful?
0 out of 0 found this helpful

0 out of 0 found this helpful

Comments