Host PowerTools for VMware provides a built-in tool for upgrades. 

    • The tools leverages VMware's native Update Manager and is accessible using a web browser directly from Host PowerTools for VMware.
    • Number of upgrading methods are available as described below.

There is no direct upgrade path from a previous version to version 5.3 (or later versions)

Backing up the Host PowerTools for VMware appliance 

Prior to the upgrade, it is advised to back up the Host PowerTools for VMware VM.

Accessing the upgrade tool view

Determining Host PowerTools for VMware IP address

  1. Open vCenter UI and locate the Host PowerTools for VMware virtual machine.
  2. On the Summary tab, the virtual machine IP Address is presented. 
  3. On a browser, access the following URL:
    • https://<HPTVM IP>:5480
      • Note: The connection is open for HTTPS only. 
    • In our example:
    • Use the following credentials:
      • User: root
      • Password: nfinidat1

Upgrading via the internet

  1. Access the Upgrade Tool, the screen opens:

  2. Click the Update tab.
    Your current Host PowerTools version is displayed onscreen.

  3. Click Check Updates.
    Details of the available update are displayed on the screen.

  4. Click Install Updates.
    The available update is installed.

  5. If required, reboot Host PowerTools for VMware. 
  6. Refresh existing vCenter UI views. 

The appliance is upgraded.

Manual Upgrade - Providing an upgrade file

  1. Go to the repository site (the link is available here: Download site for the installation file).

    1. Select Host PowerTools for VMware on the navigation tree.
    2. Click on Other versions and platforms.
    3. Select the file that ends with UPDATE_ISO and download it.
  2. Mount the UPDATEֹ_ISO file as a CD/DVD device on the Host PowerTools for VMware VM.
  3. Go to the Upgrade Tool view as explained above.
    1. Click on Updates, then on Settings tab and select the CD ROM Updates option.
    2. Upload the file and click Save.
  4. Click the Status tab.
    Your current Host PowerTools version is displayed onscreen.

  5. Click Check Updates.
    Details of the available update are displayed on the screen.

  6. Click Install Updates.
    The available update is installed.

  7. Reboot Host PowerTools for VMware. 

The appliance is upgraded.

Using a specified repository for the upgrade files

  1. Install the INFINIDAT Application Repository.
    See: Application Repository for a link to the relevant Application Repository documentation.
    Populate the Application Repository with the HPT-VM upgrade package.

  2. Point the Host PowerTools for VMware appliance to fetch the package from the Application Repository.
    Copy the Repository URL and replace with the new repo address.

Troubleshooting following upgrades

If issues are encountered following an upgrade, it might be required to:

  • Log-out and re-login the vCenter UI.
  • Clearing the browser cache.
  • Restarting the vSphere web client UI:
    • Flash in case of vCenter 5.5, 6.0 and 6.5 
    • HTML5 in case of vCenter 6.5 or later. 
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Last edited: 2020-11-05 10:10:32 UTC